Shipping policy
Last Updated: 21 July 2026
Thank you for shopping with Respawn Room. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Shipping Methods
We partner with trusted courier and logistics providers to deliver orders across India.
Available shipping options may include:
- Standard Shipping
- Cash on Delivery (COD) (where available)
The shipping method available for your order will be displayed during checkout based on your delivery location.
2. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation or order verification for Cash on Delivery orders.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing time is separate from the shipping and delivery time.
3. Delivery Timeframes
After your order has been processed, estimated delivery times are:
- Metro Cities: 3–5 Business Days
- Other Locations: 5–7 Business Days
Most orders are delivered within 3–7 Business Days, depending on your location and courier availability.
Please note that these are estimated delivery times and are not guaranteed.
4. Shipping Charges
- Free Standard Shipping is available on eligible orders unless otherwise stated.
- Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
There are no hidden shipping fees.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where applicable) containing your tracking details.
You can use the tracking number provided to monitor the status of your shipment through the courier's tracking portal.
If you do not receive your tracking details within 3 business days of placing your order, please contact us at boldeagle7777@gmail.com.
6. Delivery Issues and Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Public holidays
- High order volumes
- Courier or logistics delays
- Natural disasters or unforeseen events
- Delivery to remote or difficult-to-access locations
If your order is significantly delayed, please contact us and we will work with our shipping partners to provide an update.
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply for reshipment.
7. Failed Delivery Attempts
Our courier partners may make multiple delivery attempts.
If delivery cannot be completed because:
- The recipient is unavailable,
- The delivery address is incorrect or incomplete, or
- The package is refused,
the order may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.
8. International Shipping
At this time, Respawn Room ships only within India.
We do not currently offer international shipping.
If international shipping becomes available in the future, this policy will be updated accordingly.
9. Lost or Damaged Shipments
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Email us at boldeagle7777@gmail.com and include:
- Your Order Number
- Photos of the package (if damaged)
- A brief description of the issue
We will investigate the matter with our courier partner and, where appropriate, arrange a replacement or refund.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Respawn Room
Email: boldeagle7777@gmail.com
Phone: +91 9818433599
Business Hours: Monday – Sunday, 10:00 AM – 9:00 PM IST